# How to submit an invoice

Clearco is here to help reduce the impact of business expenses on an e-commerce business’ cash flow and ultimately provide them with increased financial stability and predictability.

In this article, we will go over how to submit a business expense for funding and what types of business expense uploads are accepted. In addition, information on submitting a vendor for approval and some reasons why your vendor might not be approved.

**Invoice Submission Eligibility**

- Must be an unpaid invoice addressed to your business
- The vendor and spend must be visible on the invoice
- The amount submitted must be equal to or less than the amount on the invoice submitted, partial payments are allowed (we will do partial payments, but not overpay)
- The invoice cannot be more than 90 days past due
- Vendor must accept domestic or international ACH/Wire payments
- The invoice must be addressed to the company name on your Clearco Profile
- The invoice must be in one of our supported currencies (AUD, EUR, USD, CAD, GBP) and the vendor cannot be in a country sanctioned by North America
- Only one file is accepted per submission in **PDF** format (Submissions cannot be screenshots or pictures of an invoice)

[_Click here_](https://help.clear.co/s/article/Approved-expenses-for-invoice-funding?language=en_US) _to view eligible expenses for invoice funding._

**How to submit an invoice**

- Open your Clearco dashboard, then click **Submit an invoice**
- Select **Invoice**
- **Add** **an Invoice** by uploading a PDF of your invoice. (Submissions cannot be screenshots or pictures of an invoice)
  - Please ensure the file name of your invoice does not contain special characters (!,@,-,\_,#,$,%,é, etc.)
  - If you have multiple invoices to upload from the same vendor, please combine them into a single PDF and submit as one submission
- Next, choose your **Extension Plan** and **Invoice Amount** and **Currency**.
  - Extend payments with 4, 5, or 6-month plans.
  - The amount you enter cannot exceed the amount on the invoice. The payment must be for that specific invoice.
  - Fund the full amount of the invoice to pay the full amount to your vendor.
  - Fund a partial amount to send a partial payment to your vendor. (E.g., the invoice total is $10,000, but if 30% is due, enter $3,000)
  - Visit [**this page**](https://help.clear.co/s/article/International-Payments-and-Foreign-Exchange?language=en_US) to learn about all the currencies we support.
- You will then be prompted to select a **Vendor** and add an **Invoice Due Date**. If you have not added this Vendor before, select **New Vendor**.
  - If your Vendor is listed in the dropdown, select the vendor.
  - For Invoice Due Date you will select the date you would like the vendor to receive the payment.
  - **Note:** it’s important to understand Clearco’s processing times, please provide at least a 3-5 day buffer to ensure the payment can land on time.
- Once your invoice has been uploaded you will be brought to your **extension plan details**
  - You will be able to confirm the details before submitting them for review
  - You will be able to review the invoice amount being sent to your vendor, the fee, the extension term, the weekly payment schedule, and payment amounts.
  - **Note:** These are not the final details. Once your submission is approved you will receive an email to review the final details and sign the agreement.
- The review can take 1-2 business days and you will be notified by email.

Invoice example:

**Cancel a submitted invoice**

- Click **Invoice funding** in the navigation.
- Scroll down to _Payments._
- Click on the invoice you would like to cancel.
- Click **Cancel payment**.
- Select cancelation reason.
  - If your reason is different from the option list, click **Other** and enter reason.
- Click **Yes, cancel this payment**.
- Click **Done** to complete cancellation, or click **Submit a Bill** to submit a bill.

**Note:** A bill can only be canceled before signing a contract. If you have signed a contract and need to cancel a bill, please reach out to our Payment Support team at **payments@clear.co**.

If you have any questions about submitting an invoice, please reach out to us at support@clear.co.