# Change Your Email Address and Password Reset

We understand that business owners manage many email addresses and passwords for different platforms. If you need to change the email address on file or have forgotten your password, please follow the steps below to troubleshoot.

**Change email address**  
- On your Clearco Dashboard, click **My Account**.  
- Click **Account Settings**.

- Click **Change email**

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- Enter your _new email address_ and your _current password_.

- Click **Save new email**

**Troubleshooting**

**_I signed up with Google and I would like to create a username and password_**  
- Ensure that you are signed out of your Clearco account.  
- Select the **Log In** tab.  
- Click **Don’t remember your password?**  
- Enter the same email address associated with the Google account you currently log in with.  
- Click **Continue.**  
- You will be prompted with an _**Account Link**_ option.  
- Click **Continue** to complete this action.

**Reset password**  
- On the login page, click **Don’t remember your password?**

- You will receive an email from [support@clear.co](mailto:support@clear.co) with a reset link. You must click the hyperlink to set a new password.

- You will be directed to a screen to enter and re-enter your new password.

**Troubleshooting**

**_Why haven’t I received the password reset email?_**  
If you haven’t received an email, try searching for the email address [support@clear.co](mailto:support@clear.co) in your spam and junk folders. If you did not receive one, please contact us so we can assist.

**_I no longer have access to the email address on file. How can I reset my password?_**  
Please send an email to [support@clear.co](mailto:support@clear.co) for assistance

If you require further assistance with changing your email address or resetting your password, please contact us at [**support@clear.co**](mailto:support@clear.co).